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Existing Support Structure

End User Support

There are three levels of support:

1 .Self-Help: Before contacting your school’s technical support, or if you need help outside of school hours, find a tool/app help section or conduct an Internet search for solutions. If you are having an issue, chances are someone else has experienced it and there is a solution out there!

2. Routine: Email the Tech Team Mailbox at

3. Emergency: Call your school’s media center