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Tech Support

iPad Help

Tech support for school issued devices & resources is available in the Library Media Center during school hours. Mrs. Browning, Mrs. Mertz, and Mrs. Gramlich support students and teachers on a daily basis as issues arise.

If you need support at other times please try the following steps:

  • Shut down the app by double clicking the home button and swiping up to close it.
  • Reset the iPad by holding down the POWER and VOLUME DOWN buttons until you see the apple.
  • Delete the app and reinstall it from the Self Service app.
  • Turn wifi on and off.
  • If the above strategies do not work, have your child bring the iPad to the Media Center in morning.
  • If you are having trouble with logging into an app, please notify your child's classroom teacher first.
  • If you have general questions, please call 203-698-6101.

Please report any damage or lost devices to your child's teacher as soon as possible.