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Tech Support

Have a tech issue?

iPad Help

Tech support for school issued devices & resources is available in the Library Media Center during school hours. Mrs. Murray, Mrs. Ripegno, and Ms. Laccetti support students and teachers on a daily basis as issues arise.

If you need support at other times please try the following steps:

  • Shut down the app by double clicking the home button and swiping up to close it.

  • Reset the iPad by holding down the power and VOLUME DOWN buttons until you see the apple.

  • Delete the app and reinstall it from Self Service app.

  • Turn wifi on and off.

  • If the above strategies do not work, have your child bring the iPad to the Media Center in morning.

  • If you are having trouble with logging into an app, please notify your child's classroom teacher first.

Please report any damage or lost devices to your child's teacher as soon as possible.


To make an appointment call 203.869.1896 x 3333 to reach the Julian Curtiss School Media Center.